Policies Rules and Guidelines

Thank you for choosing our tour services. We want to ensure you have a clear understanding of our policies. We highly recommend purchasing travel insurance for added protection.

Payments

• All deposits are non-refundable, as they secure your spot on the tour and help us prepare for your experience.
• The remaining balance must be paid in full 60 days before departure.

Payment Plans

• We offer flexible payment plans to help you manage your trip costs. Please reach out to us for details on available options and how to set up a plan that works for you.

Refunds

• We understand that unforeseen circumstances can arise, such as death, serious illness, or other significant events. In such cases, we will consider refund requests on a case-by-case basis. Please contact us as soon as possible if you find yourself in this situation.

Group Trip 

• For group bookings, a designated group leader is responsible for coordinating payments and communicating with us. Group discounts may be available for larger parties, so please inquire about the specifics. All group members should be aware of the non-refundable deposit policy and payment deadlines.

Safety

• Your safety is our top priority. We adhere to strict safety protocols throughout our tours, including:
• Comprehensive safety briefings before each activity.
• Access to first aid kits and trained personnel during tours.
• Compliance with local health and safety regulations.

Passport

• It is your responsibility to ensure that you have a valid passport and any necessary visas for your travel. Please check the expiration date on your passport, as many countries require it to be valid for at least six months beyond your date of entry. If you are traveling with children, ensure their passports are also valid and comply with any additional regulations. We recommend making copies of your passport and important documents for your records.

Lost and Stolen

• Report lost or stolen items to our team as soon as possible and we will do our best to assist you in locating it. We recommend that you keep copies of important documents.

Liability 

• Skydive Adventure Tours is not liable for deaths, injuries, and lost or stolen items. We encourage travelers to take precautions to secure their safety and belongings and consider travel insurance for coverage.

Travel Rules and Guidelines

To ensure a safe and enjoyable experience while traveling, please adhere to the following rules:

Respect Local Customs

• Familiarize yourself with the cultural norms and customs of your destination.
• Dress appropriately and be mindful of local etiquette.

Follow Travel Advisories

• Stay informed about local safety and health advisories.
• Check for any travel restrictions or guidelines issued by government authorities.

Safety Precautions

• Keep your belongings secure and be aware of your surroundings.
• Avoid displaying valuable items in public.

Health and Hygiene

• Follow health protocols, including any required vaccinations. Practice good hygiene, including regular handwashing and wearing masks if necessary.

Responsible Tourism

• Support local businesses and communities. Minimize your environmental impact by reducing waste and using sustainable practices.

Transportation Guidelines

• Follow all safety regulations while using public transportation.
• Wear seatbelts in vehicles and adhere to local traffic laws.

Communication

• Keep important contacts accessible, including emergency numbers and local authorities.
• Ensure you have a way to communicate (mobile phone, Wi-Fi access) while traveling.

Emergency Preparedness

• Familiarize yourself with emergency procedures at your destination. 
• Keep a list of local emergency contacts and your accommodation details.

Travel Insurance

• Consider purchasing travel insurance to protect against unexpected events.
• Review coverage details, including health, cancellation, and theft protection.

Enjoy Your Journey

• Embrace the adventure and remain open to new experiences.
• Remember to document your journey,  but also take time to be present.

By following these guidelines, you’ll help ensure a positive travel experience for yourself and those  around you. Safe travels!

Policy on Non-Discrimination

Our organization is committed to a diverse and inclusive environment, enforcing a strict no tolerance policy for discrimination of any kind, including race, gender, sexual orientation, age, religion, disability, and other protected characteristics. Discrimination, harassment, or retaliation will not be tolerated. All reports will be taken seriously and investigated promptly. We promote a culture of respect and equality, ensuring all voices are valued.

Alcohol and Drug Policy for Travelers

Overview

• As part of our commitment to safety and responsibility, we have established guidelines regarding alcohol and drug usage for all travelers. These policies are designed to ensure a safe and enjoyable experience for everyone.

Alcohol and Drug Policy:

Alcohol Consumption 

• Travelers may consume alcohol responsibly during leisure time; however, consumption should not impair judgment or behavior in a way that disrupts activities or affects safety.

Local Laws

• All travelers are expected to conduct themselves responsibly and adhere to local laws regarding alcohol and drug use, including age restrictions and public drinking regulations.

Prohibition of Illegal Substances  

• The use, possession, or distribution of illegal drugs is strictly prohibited. This applies to all travel locations and events.

Prescription Medications

• If you are taking prescription medications, ensure they do not impair your ability to travel safely. Inform your travel coordinator/tour operator if necessary.

Safety and Conduct

• Travelers are expected to behave in a manner that ensures their safety and the safety of others. Disruptive behavior due to alcohol or dug use will not be tolerated.

Reporting Incidents

• Any violations of this policy or concerns regarding substance use during travel should be reported to the designated company representative.

Compliance

• All travelers must adhere to the above policies during Skydive Adventure Tours trips. Failure to adhere to these policies may result in removal from the trip. Violations may also affect future travel eligibility.

Conclusion

Our primary goal is to provide a safe and enjoyable travel experience. We appreciate your cooperation in adhering to these policies and guidelines.

Privacy Policy

Your privacy is important to us at SKYDIVE ADVENTURE TOURS. We are committed to protecting your personal information. 

Force Majeure 

• Neither party shall be liable for any failure or delay in the performance of its obligations under this agreement to the extent caused by a Force Majeure Event. A "Force Majeure Event" includes, but is not limited to, acts of Nature (e.g., floods, earthquakes, pandemics), war, terrorism, strikes, government actions, or any other event beyond the reasonable control of the parties. The affected party must notify the other party promptly of the occurrence of such event and will be excused from performance during the duration of the event. If the Force Majeure Event continues for more than 30 days, either party may terminate this agreement without penalty.

By using our services, you consent to the collection and use of your information as outlined in this policy.